SERVICE LIFECYCLE
Full-cycle Standard Service Process
Inheriting Japanese precision craftsmanship standards, NIHON FLUSH Group applies digital barcode management across the entire lifecycle of custom woodwork, with rigorous control over details throughout the process to ensure consistent delivery quality.
STEP 01Consultation
Consultation
Core Commitment: Response within 2 hours
Customers may submit inquiries via service hotline, official website or offline showrooms. Dedicated consultants will promptly follow up and answer questions about product parameters and customization scope.
Core Service Items
- Answer questions about materials, structures and craftsmanship
- Provide electronic product brochures
- Discuss matching plans and delivery schedules
- Arrange on-site showroom visits